• Had an accident that was not your fault?

Car damaged or a Write-off?

** FREE Car Hire **
Call us Now

• Protect your excess
• Don't lose your No-Claims
• Get a Like-for-like courtesy car
• Understand your Rights now


Had an accident that was not your fault?

Car damaged or a Write-off?

** FREE Car Hire **
Call us Now

• Protect your excess
• Don't lose your No-Claims
• Get a Like-for-like courtesy car
• Understand your Rights now


Call Us

Tell us about your accident and we will get you driving in a like-for-like vehicle as soon as possible - not a small 3-door Class A vehicle that your insurance might try and give you.

We will manage your claims and repairs

We will work with your insurance company and recommended garage to get your car repaired. We will also provide you with a like-for-like replacement courtesy car or van.

After repairs are completed

Your vehicle will be delivered back to you repaired to manufacturer approved standards.

Non-fault Claims

We take care of everything, from getting you in a replacement vehicle within hours through to liasing with all parties involved and arranging for repair of your vehicle. We take away the hassle and stress of what can be a difficult time.

Frequently Asked Questions

What is a 'non-fault' claim?

If your car is damaged or you are injured in a car accident caused by the negligence of another driver. If you are involved in a car accident that wasn’t your fault and the other driver accepts the blame, it is a 'non-fault' claim.

Why haven't I heard of this service before? Don't people
just ring their Insurance company?

Accident Management companies have been around for years but most people when they have had an accident just make a claim on their own insurance without looking at their options. This website tells you what you can do if the accident wasn’t your fault.

If you are unsure please call our claims helpline number and a member of our claims team will be happy to answer any questions you might have.

Why would you use an Accident Management
Company like us?

Nobody likes to have an accident, but we are here to make the process hassle and stress-free. Not only do we work with all parties, but we also ensure that you are kept onwardly mobile in a like-for-like replacement vehicle. In addition, you won’t have to pay the excess on your policy and you will not lose your no claims bonus. We ensure that your vehicle is repaired to manufacturer-approved standards and then recover all of these costs from the at-fault parties’ insurance company. We have been established for over 20 years and are industry experts.

What should I do if there appears to be no damage to my vehicle?

Sometimes when a vehicle is impacted it appears that there is no damage to it. You should always have the vehicle inspected professionally as sometimes there is damage that is not visible. Call us and we will be happy to advise you.

What are my rights in an accident that is not my fault?

When you have an accident that is not your fault, you have the right to claim your losses back from the “AT FAULT” party. This is covered under “TORT” LAW, a principle established in UK law for many years.

In practice, it means that you are entitled to be restored back to the position that you were in before the wrong was committed against you to ensure that you do not suffer any unnecessary loss (which means in this case, a fully repaired vehicle, a like-for-like temporary replacement vehicle and any compensation for bodily injury, if sustained).

Is it really as easy as calling, you taking my details and arranging a like-for-like vehicle for me within hours?

As a victim of a non-fault accident you are entitled under the general principles in law to a replacement vehicle on a like for like basis, not a small 3-door Class A vehicle that your insurance company might try and give you. Whatever you drive, we will ensure you get a similar vehicle.



What happens if my vehicle is undriveable or I’ve had
other out-of-pocket expenses?

Don’t worry – we make the process easy. We will ensure you get back on the road quickly and efficiently following a road traffic accident. Our specialist claims team will ensure that your car is repaired back to it's pre-accident condition without you having to lose your excess and/or no claims bonus.

  • Recovery of your Vehicle
  • A temporary like-for-like Replacement Vehicle
  • Repairs to your vehicle
  • Uninsured Loss Recovery
  • Out of Pocket Expenses Recovery
  • Diminution Claim

Our Happy Customers

  • 85,000+

    Assisted Claims

  • Over 20 Years

    Motor Claims Experience

  • Nationwide

    Vehicle Coverage

Benefits Of Working With Us

  • No claim against your own insurance policy

  • Get a like for like replacement courtesy car after accident

  • Repairs with original manufacturers parts

  • Nationwide vehicle coverage

About us

Auto Logistic Solutions was formed in 2010 and we grew quickly, doubling in size within the first year.

We pride ourselves on providing an unparallelled level of service to all motor claims sectors, whether direct customers needing assistance, vehicle repair outlets, motor dealerships, insurance brokers or fleet operators. It is this dedication to going the extra mile that has enabled us to provide innovative products not seen anywhere else in the industry, resulting in steady double-digit growth year on year.

We are always there to help you!

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    Don't claim off your Insurance and lose your no-claims bonus and excess if you are not at fault

  • #

    Get a like-for-like replacement courtesy car after an accident

  • #

    Don't lose your no-claims bonus

  • #

    Protect your premium & excess

Call us now for advice or help on 0800 135 7381