What happens after an accident if my vehicle is undriveable or I’ve incurred other out-of-pocket expenses?

Don’t worry – any costs you have incurred after a car accident can be recovered from the at-fault parties’ insurance if it wasn’t your fault. The priority of getting back on the road quickly and easily following a road traffic accident is our priority. Our specialist claims team will ensure that your car is repaired… Read More

Like-for-like replacement hire vehicles after an accident

If you have been unfortunate to have been involved in an accident that wasn’t your fault (also called a ‘non-fault accident’), you are entitled under the general principles of law to the use of a replacement vehicle that is similar to yours. Like-for-like accident replacement vehicles minimise any inconvenience whilst your own vehicle is off… Read More

If your vehicle has been involved in an accident

This page tells you what you can do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired. You could use an Accident Management company rather than claim on your own Insurance policy and you won’t have to pay the excess on your policy or risk losing… Read More

Right to request insurance details after an accident

Even if there was no personal injury involved and someone holds you responsible for an accident they have the right to request your insurance details. This request can be made later and not necessarily at the time of the accident. A failure to provide your insurance details without a reasonable excuse is an offence. A reasonable excuse… Read More

Why don’t people just ring their insurance company after an accident?

The main reason is – most people don’t know their rights after an accident that wasn’t their fault. Your rights after a non-fault accident include the right to be put into a like-for-like courtesy car (not a small car provided by a garage or insurance company that is often suggested by them) while yours is… Read More

Call Our 24x7 Claims Team - Free Advice 0800 135 7381