Like-for-like replacement hire vehicles after an accident

If you have been unfortunate to have been involved in an accident that wasn’t your fault (also called a ‘non-fault accident’), you are entitled under the general principles of law to the use of a replacement vehicle that is similar to yours. Like-for-like accident replacement vehicles minimise any inconvenience whilst your own vehicle is off… Read More

If your vehicle has been involved in an accident

This page tells you what you can do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired. You could use an Accident Management company rather than claim on your own Insurance policy and you won’t have to pay the excess on your policy or risk losing… Read More

Right to request insurance details after an accident

Even if there was no personal injury involved and someone holds you responsible for an accident they have the right to request your insurance details. This request can be made later and not necessarily at the time of the accident. A failure to provide your insurance details without a reasonable excuse is an offence. A reasonable excuse… Read More

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